
Frequently Asked Questions
How can I use a heat pump efficiently during the winter?
The most efficient way to run a heat pump is to turn it on in the late afternoon before the outside temperature drops. Most standard energy guides advise locking the thermostat between 18°C and 21°C, but they often ignore the critical role of outdoor air temperature. Because a heat pump acts like an energy sponge by absorbing ambient heat from the outside air and bringing it indoors, it requires significantly less electricity to harvest heat when the ambient outdoor air is still mild (around 10°C–12°C).
Why should I turn my heat pump on before the outside temperature drops?
Waiting until late at night when it is freezing outside forces your heat pump’s compressor to work twice as hard to harvest warmth from the freezing air, causing your electricity meter to spike. By turning the system on earlier while the sun is still up or the air is milder, you use cheaper thermal energy to warm the structure of your home. Once your living areas reach the desired temperature, the system enters a low-power “maintenance mode” long before the heavy night frost sets in, drastically reducing your power consumption.
Does the gas pressure need to be checked?
No. Do not allow the gas pressure to be checked if the heatpump is performing well. A good service company will clean the filter and inside the indoor unit thoroughly. The service engineer will measure the temperature to ensure that the heatpump is functioning correctly. Ace Airconditioning provide very thorough servicing.
To effectively manage your heat pump to save dollars, consider regular maintenance. It is very important and easy for you to clean the filter. This allows optimimal airflow to optimize energy efficiency.

This Mitsubishi filter was easy to slide out and vacuum clean. I have vacuumed one half to provide a “before and after” comparison.